Our services
Guest Communication
Communication isn't just a checkbox for us; it's an art form. At Neatly, we take pride in connecting with your guests, not just answering questions but creating a symphony of conversation that resonates throughout their stay. Whether it's a warm welcome or addressing concerns with a sprinkle of humor, we're the maestros of guest interactions, ensuring every moment feels personal and memorable.
Vendor Management
Every oasis has its backstage crew, and Neatly manages the ensemble seamlessly. From plumbers to landscapers, we coordinate with a network of reliable vendors to keep your property in top-notch condition. Consider us the directors of your property's maintenance masterpiece.
Review Management
Reviews aren't just feedback; they're the encore to a delightful stay. Neatly excels in cultivating positive reviews, turning guests into fans and your property into a celebrated venue. We nurture the art of encouraging glowing testimonials, making sure your oasis shines in the spotlight of the hospitality stage.
Supply Management
From toilet paper to coffee pods, Neatly ensures your property is stocked and ready for every guest. Our supply checklist and management system guarantee that nothing is overlooked, creating an experience where comfort is always within arm's reach.
Guidebooks, Manuals & Touchpoints
Your oasis has a tale to tell, and Neatly creates the narrative. Our guidebooks, manuals, and thoughtful touchpoints guide guests through the story of their stay. From local recommendations to house quirks, we turn every stay into a chapter of exploration and enjoyment.
Dynamic Pricing
Say goodbye to static rates and hello to the dynamic dance of pricing magic! Neatly employs AI-powered technology to adjust your rates like a seasoned magician. We analyze market trends, booking patterns, and special events to ensure your property is always priced right, attracting guests and optimizing your revenue effortlessly.
24/7 Emergency Contact
Because life is a wild ride, Neatly provides 24/7 emergency support. Unexpected hiccups happen, and when they do, we're the first responders, ready to tackle any situation. Whether it's a leaky faucet or a misplaced keycode, our emergency contact is your lifeline to a swift resolution.
Reservation & Calendar Management
Booking management is a juggling act, and Neatly is the circus ringmaster you need. We handle reservations and calendar intricacies with precision, ensuring optimal occupancy without missing a beat.
Performance Analytics
Neatly doesn't just host; we analyze and adapt. Our performance analytics provide insights into the heartbeat of your property. We track trends, measure success, and constantly refine our strategies, ensuring that your oasis evolves with the ever-changing landscape of hospitality.
Cleaning Management
At Neatly, turnovers aren’t just a task; They are a well-executed performance where our cleaning team takes center stage. We handle cleaning schedules with precision, ensuring each turnover is meticulously executed. Our cleaners take Post-cleaning videos we review after every turnover to guarantee your oasis is consistently spotless. In the Neatly playbook, cleanliness is a commitment, and our team ensures every act meets the highest standards.